Frequently asked questions

No. You connect your own Telegram account (QR code or phone number). Sofia replies to the private messages that account receives, so people talk to a real profile, not a bot.

Yes. The persona layer forces native, natural Italian with WhatsApp-style rhythm, slang and emoji. You can also set the language per persona.

You decide how many messages are free. On the last one, Sofia invites the person to continue on one of your sign-up links, chosen at random if you add several.

Completely. Write the system prompt yourself, generate it from a short brief, preview the compiled prompt, and restore any earlier version from history.

Upload photos in bulk with a one-line description each. The AI sees the descriptions, picks the matching one when it fits the conversation, and never sends the same photo twice.

Yes. Every chat keeps a rolling memory (facts, preferences, jokes, promises) that is refreshed automatically and injected into every reply.

The session file lives on our servers, is never shared with anyone, and is used only to receive and send your own messages. Disconnect at any time and the session file is destroyed immediately.

Yes. Plans are month-to-month or yearly, cancel from your account with one click. See the refund policy for details.

Yes, up to the number of accounts in your plan. Each account gets its own persona, prompt, photos and sign-up links, and runs independently.

Italian is the default and the most polished: the style layer enforces native, natural Italian with WhatsApp rhythm, slang and emoji. You can set the language per persona (English, Spanish, French, German), and the system prompt itself can be written in any language.

On our servers in the EU: your account, personas, photos, chat history and the Telegram session file. Replies are generated by OpenRouter, which receives only the messages needed for the reply — never your session or your account credentials.

Yes. Every conversation can be exported as a CSV transcript from the panel, and the full list of chats can be exported too. Disconnecting an account or deleting your profile erases them.

Every paid plan starts with a 7-day trial. You pick a plan and card up front, the first charge only happens when the trial ends, and you can cancel before then at no cost. The Free plan has no time limit.

Card payments through Stripe. Checkout, invoices and payment details are all handled by Stripe — we never see or store your card number.

EU customers can withdraw within 14 days of the first payment. Outside that window we review requests case by case. See the refund policy.

The persona stops replying until the next billing period or until you upgrade. Incoming messages are still recorded, nothing is deleted, and you get an email the moment the cap is reached.

Yes. Disconnect Telegram to destroy the session file immediately, and delete your account from the profile page to erase chats, memories and photos.

You connect your own account and stay responsible for using it in line with Telegram's terms. The service only replies to private messages your account receives — it never messages people first, never joins groups and never mass-sends — and outgoing messages are rate-limited to stay within normal human pace.

The persona never produces sexually explicit content, never targets minors, and never impersonates real people. Violations end the account. See the terms.

Replies are generated via OpenRouter with the model configured by the admin. Only the conversation needed for a reply is sent, never your Telegram session.